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FEEDBACK FORM FOR INTERNATIONAL GUESTS
The University of Verona encourages international mobility through a network of integrated services offered to international guests. We would be grateful if you could rate the services you made use of and leave any suggestion/comment.

PERSONAL DATA


Academic position
Choose one of the following answers
If you choose 'Other' please also specify your choice in the accompanying text field.
Home University

Home Country

Research field

Age
Only numbers may be entered in this field.

Gender
WELCOME SERVICES PROVIDED BY INTERNATIONAL STUDENTS UNION (ISU)
The International Students Union (ISU, Via Campofiore no. 17) collaborates with the International Relations Office of the University of Verona in order to organise the Welcome Services for international visitors. Please give your opinion on each one of the following aspects.

*

BEFORE ARRIVAL: DID YOU GET IN CONTACT WITH ISU (INTERNATIONAL STUDENTS UNION)?


* SUPPORT FOR ACCOMODATION: HOW DID YOU FIND YOUR ACCOMODATION IN VERONA?
Check any that apply
IF YOU FOUND ACCOMODATION THROUGH ISU, PLEASE GIVE YOUR OPINION ON ISU SERVICE:
  1 2 3 4 5 No answer
Help

Choosing between 1 = not good and 5 = excellent

PLEASE GIVE YOUR OPINION ON ACCOMODATION COSTS (SUCH AS RENT, WATER, ELECTRICITY, GAS...)
  1 2 3 4 5 No answer
Help

Specify between value 1 = too expensive and 5 = very cheap

DID YOU MOVE FROM YOUR ACCOMODATION DURING YOUR STAY?
IF YES, PLEASE EXPLAIN WHY:

PLEASE RATE THE ISU SERVICES YOU MADE USE OF (rate any that apply)


  1 2 3 4 5 No answer
RESIDENCE/STAY PERMIT
HEALTH INSURANCE
SERVICES OFFERED BY ESU (Student Residences, Canteen)
TAX CODE (Codice Fiscale)
LOCAL TRANSPORT SERVICES
BANK/POST OFFICES
OTHER SERVICES
Help1: very poor - 5: very good
In case you were not satisfied with the support provided by ISU, please explain why

PLEASE GIVE YOUR OPINION ON COURTESY AND AVAILABILITY OF THE ISU STAFF:
  1 2 3 4 5 No answer
HelpChoose between value 1 = not good and 5 = excellent
SERVICES PROVIDED BY THE UNIVERSITY OF VERONA


ASSISTANCE/SUPPORT IN THE VISA ISSUING PROCESS: DID YOU RECEIVE ALL THE NECESSARY PAPERWORK TO BE SUBMITTED TO THE EMBASSY IN DUE TIME (letter of invitation, "nulla osta", etc.)?
IF NOT, PLEASE SPECIFY THE DOCUMENTS MISSING OR SENT WITH A DELAY

ONCE IN VERONA, HAVE YOU BEEN CONTACTED TO SIGN YOUR CONTRACT IN DUE TIME?
IF NOT, PLEASE LEAVE A BRIEF COMMENT

PAYMENT: ONCE IN VERONA, DID YOU RECEIVE THE FIRST RATE OF YOUR SALARY/FELLOWSHIP IN DUE TIME?
Check any that apply
* ONCE IN VERONA, HAVE YOU BEEN ASSIGNED A PROPER WORKSPACE IN YOUR HOST DEPARTMENT?
IF NOT, PLEASE LEAVE A BRIEF COMMENT

ITALIAN LANGUAGE


BEFORE YOUR ARRIVAL,HOW WOULD YOU DEFINE YOUR ITALIAN LANGUAGE COMPETENCE?
Check any that apply
DID YOU ATTEND THE EVENING ITALIAN LANGUAGE COURSE OFFERED BY THE UNIVERSITY LANGUAGE CENTRE? IF SO, PLEASE RATE IT 
  1 2 3 4 5 No answer
Help

1: very bad

5: very good

YOUR FEEDBACK


PLEASE FEEL FREE TO WRITE HERE ANY SUGGESTION/PROPOSAL IN ORDER TO IMPROVE THE WELCOME SERVICES OFFERED BY THE UNIVERSITY OF VERONA TO INTERNATIONAL GUESTS 

PLEASE FEEL FREE TO WRITE HERE ANY COMPLAINT

* PLEASE RANK THE WELCOME SERVICES OF THE UNIVERSITY OF VERONA AS A WHOLE
Help1: VERY POOR - 5: VERY GOOD